ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

PATH: home / letacommog / crmleta / consumerportal / layouts / default / resources / components

/*+***********************************************************************************
 * The contents of this file are subject to the vtiger CRM Public License Version 1.2
 * ("License.txt"); You may not use this file except in compliance with the License
 * The Original Code is: Vtiger CRM Open Source
 * The Initial Developer of the Original Code is Vtiger.
 * Portions created by Vtiger are Copyright (C) Vtiger.
 * All Rights Reserved.
 *************************************************************************************/

function HelpDesk_IndexView_Component($scope, $api, $webapp, $modal, sharedModalService, $translatePartialLoader, $rootScope, $http, $translate) {

if ($translatePartialLoader !== undefined) {
		$translatePartialLoader.addPart('home');
		$translatePartialLoader.addPart('HelpDesk');
	}

var availableModules = JSON.parse(localStorage.getItem('modules'));
	var currentModule = 'HelpDesk';
	//set creatable true
	if (availableModules !== null && availableModules[ currentModule ] !== undefined) {
		$scope.isCreatable = availableModules[ currentModule ].create;
		$scope.filterPermissions = availableModules[currentModule].recordvisibility;
	}
	angular.extend(this, new Portal_IndexView_Component($scope, $api, $webapp, sharedModalService));
	$scope.exportEnabled = false;
	$scope.$on('serviceHelpDesk', function () {
		window.location.href = "index.php?module=HelpDesk&status=Open";
	});

$scope.$on('editRecordModalHelpDesk.Template', function () {
		$modal.open({
			templateUrl: 'editRecordModalHelpDesk.template',
			controller: HelpDesk_EditView_Component,
			backdrop: 'static',
			size: 'lg',
			keyboard: 'false',
			resolve: {
				record: function () {
					return {};
				},
				api: function () {
					return $api;
				},
				webapp: function () {
					return $webapp;
				},
				module: function () {
					return 'HelpDesk';
				},
				language: function () {
					return $scope.$parent.language;
				},
				editStatus: function () {
					return false;
				}
			}
		});
	});

var url = purl();
	var status = url.param('status');
	var loadStatus = '';
	$scope.activateStatusElement = false;
	if (status !== undefined && status === 'Open') {
		loadStatus = 'Open';
	}

if (loadStatus !== undefined && loadStatus !== '') {
		$scope.loadOpenStatus = true;
		var stateObject = {};
		var title = "Portal";
		var newUrl = "index.php?module=HelpDesk";
		history.pushState(stateObject, title, newUrl);
		localStorage.setItem('currentStatus', JSON.stringify({
			"label": "Open",
			"value": "Open"
		}));
	}
	$scope.isCreateable = true;
	$scope.viewLoading = false;

$scope.$watch('searchQ.ticketstatus', function (nvalue, ovalue) {
		if (nvalue !== ovalue) {
			localStorage.setItem('currentStatus', JSON.stringify($scope.searchQ.ticketstatus));
			$scope.loadRecords();
			$scope.currentPage = 1;
		}
	});

$scope.create = function () {
		var modalInstance = $modal.open({
			templateUrl: 'editRecordModalHelpDesk.template',
			controller: HelpDesk_EditView_Component,
			backdrop: 'static',
			keyboard: 'false',
			size: 'lg',
			resolve: {
				record: function () {
					return {};
				},
				api: function () {
					return $api;
				},
				webapp: function () {
					return $webapp;
				},
				module: function () {
					return $scope.module;
				},
				language: function () {
					return $scope.$parent.language;
				},
				editStatus: function () {
					return false;
				}
			}
		});
	}

$scope.loadRecords = function (pageNo) {
		$scope.viewLoading = true;
		$scope.module = 'HelpDesk';
		var language = $scope.$parent.language;
		var params = {};
		$webapp.busy(false);
		$scope.itemsPerPage = 10;
		if ($scope.searchQ.onlymine) {
			$scope.searchQ.mode = 'mine';
		} else {
			$scope.searchQ.mode = 'all';
		}

var ticketStatuses = [];
	$scope.loadValues = function () {
		var language = $scope.$parent.language;
		if ($scope.module === 'HelpDesk') {
			$api.get($scope.module + '/DescribeModule', {
				language: language
			})
					.success(function (structure) {

$scope.pageChanged = function (pageNo) {
		$scope.loadPage = pageNo - 1;
		if ($scope.sortParams !== undefined) {
			$scope.sortParams.page = pageNo - 1;
			$scope.loadRecords();
		} else {
			$scope.loadRecords(pageNo - 1);
		}
	}

$scope.setSortOrder = function (header) {
		var order = 'ASC';
		if (header == $scope.OrderBy) {
			$scope.reverse = !$scope.reverse;
		}
		if ($scope.reverse && $scope.OrderBy !== undefined) {
			order = 'DESC';
		}
		$scope.OrderBy = header;
		var params = {
			'page': $scope.currentPage - 1,
			'mode': $scope.searchQ.mode,
			'order': order,
			'orderBy': $scope.edits[ header ]
		}
		if ($scope.loadPage !== undefined) {
			params.page = $scope.loadPage;
		}
		$scope.sortParams = params;
		$scope.loadRecords();
	}

$scope.exportRecords = function (module) {
		$scope.csvHeaders = [];
		$scope.filename = $scope.ptitle;
		if ($scope.searchQ.ticketstatus.label !== undefined) {
			$scope.filename = $scope.ptitle + '_' + $scope.searchQ.ticketstatus.label;
		}
		var params1 = {};
		var filter = {};
		var language = $scope.$parent.language;
		params1 = {
			'mode': $scope.searchQ.mode
		}
		if ($scope.searchQ.ticketstatus.value.toUpperCase() !== 'ALL') {
			filter = {
				'ticketstatus': $scope.searchQ.ticketstatus.value
			}
		}
		angular.forEach($scope.headers, function (header) {
			if (header !== 'id') {
				$scope.csvHeaders.push(header);
			}
		})
		return $http.get('index.php?module=' + module + '&api=ExportRecords', {
			params: {
				q: params1,
				filter: filter,
				label: 'HelpDesk'
			}
		})
				.then(function (response) {
					return response.data.result.records;
				});

}
}

$scope.$on('editRecordModalDocuments.Template', function () {
		$modal.open({
			templateUrl: 'editRecordModalDocuments.template',
			controller: Documents_EditView_Component,
			backdrop: 'static',
			keyboard: 'false',
			resolve: {
				record: function () {
					return {
						'parentId': $scope.id,
						'parentModule': $scope.module
					};
				},
				api: function () {
					return $api;
				},
				webapp: function () {
					return $webapp;
				},
				module: function () {
					return 'Documents';
				}
			}
		});
	});

$scope.close = function () {
		var params = {
			'ticketstatus': 'Closed'
		}
		$api.post($scope.module + '/SaveRecord', {
			record: params,
			recordId: $scope.id
		})
				.success(function (savedRecord) {
					if (savedRecord.record !== undefined) {
						$webapp.busy();
						// Update client data-structure to reflect Closed status.
						var recordStatus = savedRecord.record.ticketstatus;
						$scope.HelpDeskStatus = recordStatus;
						var statusField = $scope.edits[ 'ticketstatus' ];
						$scope.record[ statusField ] = $scope.HelpDeskCloseLabel;
						$scope.closeButtonDisabled = false;
						$webapp.busy(false)
						$scope.isCommentCreateable = (recordStatus.toUpperCase() != 'CLOSED');
					} else {
						alert("Mandatory fields are missing," + savedRecord.message + '.');
					}
				});
	}

$scope.selectedTab = function (selected) {
		$scope.selection = selected;
	}

$scope.attachDocument = function (module, action) {
		var actionConfig = {
			'LBL_ADD_DOCUMENT': 'Documents'
		};
		if (actionConfig.hasOwnProperty(action)) {
			sharedModalService.prepForModal(actionConfig[ action ]);
		}
	}

$scope.edit = function (module, id) {
		var modalInstance = $modal.open({
			templateUrl: 'editRecordModalHelpDesk.template',
			controller: HelpDesk_EditView_Component,
			backdrop: 'static',
			keyboard: 'false',
			size: 'lg',
			resolve: {
				record: function () {
					return $scope.record;
				},
				api: function () {
					return $api;
				},
				webapp: function () {
					return $webapp;
				},
				module: function () {
					return $scope.module;
				},
				language: function () {
					return $scope.$parent.language;
				},
				editStatus: function () {
					return true;
				}
			}
		});

}
}

function HelpDesk_EditView_Component($scope, $modalInstance, record, api, webapp, module, $timeout, $translatePartialLoader, language, $filter, $http, editStatus) {

$scope.data = {};
	$scope.datemodel = {};
	$scope.timemodel = {};
	$scope.editRecord = angular.copy(record);
	$scope.serviceContractFieldPresent = false;
	$scope.structure = null;
	var availableModules = JSON.parse(localStorage.getItem('modules'));
	if (availableModules[ 'ServiceContracts' ] !== undefined) {
		$scope.serviceContractFieldPresent = true;
	}
	if ($translatePartialLoader !== undefined) {
		$translatePartialLoader.addPart('home');
		$translatePartialLoader.addPart('HelpDesk');
	}

$scope.openTimePicker = function ($event, elementOpened) {
		$event.preventDefault();
		$event.stopPropagation();
		$scope.timemodel[ elementOpened ] = !$scope.timemodel[ elementOpened ];
	};
	// Disable weekend selection
	$scope.disabled = function (date, mode) {
		return (mode === 'day' && (date.getDay() === 0 || date.getDay() === 6));
	};

$scope.minDate = new Date();

if (!editStatus) {
		api.get(module + '/DescribeModule', {
			language: language
		})
				.success(function (structure) {
					var editables = [];
					var editablesText = [];
					$scope.timeLabels = [];
					$scope.multipicklistFields = [];
					$scope.referenceFields = [];
					$scope.nonAvailableReferenceFields = [];
					$scope.descriptionEnabled = false;
					$scope.disabledFields = [];
					angular.forEach(structure.describe.fields, function (field) {
						//If not editable push the field to disabledFields
						if (!field.editable) {
							$scope.disabledFields[ field.name ] = true;
						}
						if (field.name === 'ticketpriorities' && !field.editable) {
							$scope.ticketprioritiesNotPresent = true;
							if (field.default !== '') {
								$scope.defaultPriority = field.default;
							} else {
								$scope.defaultPriority = 'Normal';
							}
						}
						if (field.name === 'ticketstatus' && !field.editable) {
							$scope.ticketstatusNotPresent = true;
							if (field.default !== '') {
								$scope.defaultStatus = field.default;
							} else {
								$scope.defaultStatus = 'In Progress';
							}
						}
						if (field.name !== 'contact_id' && field.name !== 'parent_id' && field.name !== 'assigned_user_id' && field.name !== 'related_to' && field.editable && field.type.name !== "text") {
							//If not editable push the field to disabledFields
							if (!field.editable) {
								$scope.disabledFields[ field.name ] = true;
							}
							if (field.type.name == 'string' && field.editable) {
								$scope.data[ field.name ] = field.default;
								if (field.name == 'ticket_title') {
									$scope.ticketTitleLabel = field.label;
									$scope.data[ 'ticket_title' ] = field.default;
								}
							}

if (field.type.name == 'integer' && field.editable) {

$scope.data[ field.name ] = field.default;

}

if (field.type.name == 'phone' || field.type.name == 'skype' && field.editable) {
								$scope.data[ field.name ] = field.default;
							}

if (field.type.name == 'boolean' && field.editable) {
								if (field.default == "on") {
									$scope.data[ field.name ] = true;
								} else {
									$scope.data[ field.name ] = false;
								}
							}

if (field.type.name == 'email' && field.editable) {
								$scope.data[ field.name ] = field.default;
							}

if (field.type.name == 'url' && field.editable) {
								$scope.data[ field.name ] = field.default;
							}

if (field.type.name == 'double' && field.editable) {
								$scope.data[ field.name ] = field.default;
							}

if (field.type.name == 'currency' && field.editable) {
								$scope.data[ field.name ] = field.default;
							}

if (field.type.name == 'time' && field.editable) {
								var date = new Date();
								$scope.timeField = true;
								$scope.timeLabels.push(field.name);
								if (field.default !== '') {
									var defaultTime = field.default.split(':');
									date.setHours(defaultTime[ 0 ]);
									date.setMinutes(defaultTime[ 1 ]);
									$scope.data[ field.name ] = date;
								} else {
									$scope.data[ field.name ] = date;
								}
							}
							if (field.type.name == 'date' && field.editable) {
								if (!isNaN(field.default)) {
									var date = new Date();
									$scope.data[ field.name ] = $filter('date')(date, "yyyy-MM-dd");
									$scope.minDate = $filter('date')(date, "yyyy-MM-dd");
								} else {
									$scope.data[ field.name ] = $filter('date')(field.default, "yyyy-MM-dd");
									$scope.minDate = $filter('date')(field.default, "yyyy-MM-dd");
								}
							}

if (field.type.name == 'multipicklist' && field.editable) {
								$scope.multipicklistFields.push(field.name);
								var defaultValues = [];
								if (field.default !== null) {
									defaultValues = field.default.split(' |##| ');
								}
								var selectedValues = [];
								if (defaultValues.length !== 0) {
									angular.forEach(defaultValues, function (values, i) {
										var o = {};
										o.label = defaultValues[ i ];
										o.value = defaultValues[ i ];
										selectedValues.push(o);
									});
								}
								$scope.data[ field.name ] = selectedValues;
							}

if (field.type.name == 'picklist' && field.editable) {
								var continueLoop = true;
								var defaultValue = field.default;
								angular.forEach(field.type.picklistValues, function (pickList, i) {
									if (continueLoop) {
										if (defaultValue !== '' && pickList.value == defaultValue) {
											field.value = field.type.picklistValues[ i ];
											field.index = i;
											continueLoop = false;
										} else if (defaultValue === '') {
											field.value = field.type.picklistValues[ i ];
											field.defaultIndex = i;
											continueLoop = false;
										}
									}
								});
								if (field.index === undefined) {
									$scope.data[ field.name ] = field.type.picklistValues[ 0 ].value;
								} else {
									$scope.data[ field.name ] = field.type.picklistValues[ field.index ].value;
								}
							}
							if (field.name !== 'ticket_title') {
								editables.push(field)
							}
						}
						if (field.type.name === "text" && field.editable) {
							$scope.data[ field.name ] = field.default;
							editablesText.push(field);
						}
					});
					var newEditables = [];
					angular.forEach(editables, function (field, i) {
						var isDeleted = false;
						if (field.type.name === "reference") {
							if (field.type.refersTo[ 0 ] === undefined || availableModules[ field.type.refersTo[ 0 ] ] === undefined) {
								isDeleted = true;
							}
						}
						if (!isDeleted) {
							if (field.type.name === "reference") {
								$scope.referenceFields.push(field.name);
							}
							newEditables.push(field);
						}
					});
					editables = newEditables;
					$scope.fields = splitFields(editables, 2);
					if (editablesText.length !== 0) {
						$scope.textFieldsEnabled = true;
						$scope.editableText = editablesText;
					}
				});

}

$scope.fetchReferenceRecords = function (module, query) {
		var records = [];
		return $http.get('index.php?module=' + module + '&api=FetchReferenceRecords', {
			params: {
				module: module,
				query: query
			}
		})
				.then(function (response) {
					angular.forEach(response.data.result, function (record, i) {
						if (angular.isObject(record)) {
							records.push(response.data.result[ i ]);
						}
					})
					return records;
				});
	}

$scope.save = function (validity, dateFilter) {
		if (!validity) {
			$scope.submit = true;
			return false;
		}

if ($scope.referenceFields.length > 0) {
			angular.forEach($scope.referenceFields, function (label) {
				if ($scope.data[ label ] !== undefined && $scope.data[ label ] !== '') {
					$scope.data[ label ] = $scope.data[ label ].id;
				} else {
					$scope.data[ label ] = '';
				}
			});
		}

if ($scope.multipicklistFields.length !== 0) {
			angular.forEach($scope.multipicklistFields, function (label) {
				var choosenValues = $scope.data[ label ];
				var transformedValues = [];
				angular.forEach(choosenValues, function (values, i) {
					if (values.value !== '')
						transformedValues.push(values.value)
				});
				$scope.data[ label ] = '';
				if (transformedValues.length > 0) {
					$scope.data[ label ] = transformedValues;
				}
			});
		}

if ($scope.timeField) {
			angular.forEach($scope.timeLabels, function (label) {
				var convertedTime = $filter('date')($scope.data[ label ], "HH:mm A");
				$scope.data[ label ] = convertedTime;
			})
		}
		// Filtering non-editable fields from POST data.
		angular.forEach($scope.data, function (data, i) {

if ($scope.disabledFields[ i ]) {
				delete($scope.data[ i ]);
			}
		});
		webapp.busy();
		if ($scope.data[ 'serviceid' ] !== undefined) {
			$scope.data[ 'serviceid' ] = $scope.data[ 'serviceid' ].id;
		}
		if ($scope.ticketprioritiesNotPresent || $scope.data[ 'ticketpriorities' ] === '') {
			$scope.data[ 'ticketpriorities' ] = $scope.defaultPriority;
		}
		if ($scope.ticketstatusNotPresent || $scope.data[ 'ticketstatus' ] === '') {
			$scope.data[ 'ticketstatus' ] = $scope.defaultStatus;
		}
		var params = {
			record: $scope.data
		}

if (editStatus)
			params.recordId = $scope.editRecord.id;
		$modalInstance.close($scope.data);
		api.post(module + '/SaveRecord', params)
				.success(function (savedRecord) {
					webapp.busy(false);
					$modalInstance.dismiss('cancel');
					if (savedRecord.record !== undefined) {
						var id = savedRecord.record.id.split('x');
						window.location.href = 'index.php?module=HelpDesk&view=Detail&id=' + savedRecord.record.id;
					}
					if (savedRecord.record === undefined) {
						alert(savedRecord.message);
					}
				});
	}

$scope.cancel = function () {
		$modalInstance.dismiss('cancel');
	}

if (editStatus) {
		var editFields = [];
		var editableTextFields = [];
		$scope.referenceFields = [];
		$scope.nonAvailableReferenceFields = [];
		$scope.multipicklistFields = [];
		$scope.timeLabels = [];
		$scope.header = record.identifierName.label;
		$scope.modalTitle = record[ $scope.header ]
		$scope.disabledFields = [];
		api.get(module + '/DescribeModule')
				.success(function (describe) {
					var editableFields = describe.describe.fields;
					$scope.data[ 'ticket_title' ] = record[ record.identifierName.label ];
					angular.forEach(editableFields, function (field) {
						//If not editable push the field to disabledFields
						if (!field.editable) {
							$scope.disabledFields[ field.name ] = true;
						}
						if (field.name !== 'contact_id' && field.name !== 'parent_id' && field.name !== 'assigned_user_id' && field.name !== 'related_to' && field.type.name !== 'text' && field.editable) {
							if (field.type.name == 'string') {
								if (field.name == 'ticket_title') {
									$scope.ticketTitleLabel = field.label;
								}
								if (record[ field.label ] === '') {
									$scope.data[ field.name ] = field.default;
								} else {
									$scope.data[ field.name ] = record[ field.label ];
								}
							}

if (field.type.name == 'integer') {
								if (record[ field.label ] === '') {
									$scope.data[ field.name ] = field.default;
								} else {
									$scope.data[ field.name ] = record[ field.label ];
								}
							}

if (field.type.name == 'phone' || field.type.name == 'skype') {
								if (record[ field.label ] === '') {
									$scope.data[ field.name ] = field.default;
								} else {
									$scope.data[ field.name ] = record[ field.label ];
								}
							}

if (field.type.name == 'boolean') {
								if (record[ field.label ] === '') {
									$scope.data[ field.name ] = false;
								}
								if (record[ field.label ] == "Yes" || field.default == "on") {
									$scope.data[ field.name ] = true;
								} else {
									$scope.data[ field.name ] = false;
								}
							}

if (field.type.name == 'email') {
								if (record[ field.label ] === '') {
									$scope.data[ field.name ] = field.default;
								} else {
									$scope.data[ field.name ] = record[ field.label ];
								}
							}

if (field.type.name == 'url') {
								if (record[ field.label ] === '') {
									$scope.data[ field.name ] = field.default;
								} else {
									$scope.data[ field.name ] = record[ field.label ];
								}
							}

if (field.type.name == 'reference') {
								if (record[ field.label ] === '' || record[ field.label ] === 0) {
									$scope.data[ field.name ] = '';
								} else {
									$scope.data[ field.name ] = record.referenceFields[ field.label ];
								}
							}

if (field.type.name == 'double') {
								if (record[ field.label ] === '') {
									$scope.data[ field.name ] = field.default;
								} else {
									$scope.data[ field.name ] = record[ field.label ];
								}
							}

if (field.type.name == 'currency') {
								if (record[ field.label ] === '') {
									$scope.data[ field.name ] = field.default;
								} else {
									$scope.data[ field.name ] = record[ field.label ];
								}
							}

if (field.type.name == 'picklist') {
								var continueLoop = true;
								var defaultValue = field.default;
								angular.forEach(field.type.picklistValues, function (pickList, i) {
									if (continueLoop) {
										if (pickList.label == record[ field.label ] && record[ field.label ] !== '') {
											field.value = field.type.picklistValues[ i ];
											field.index = i;
											continueLoop = false;
										} else if (record[ field.label ] == '' && pickList.value == defaultValue) {
											field.value = field.type.picklistValues[ i ];
											field.index = i;
											continueLoop = false;
										}
									}
								});
								if (field.index === undefined) {
									$scope.data[ field.name ] = field.type.picklistValues[ 0 ].value;
								} else {
									$scope.data[ field.name ] = field.type.picklistValues[ field.index ].value;
								}
							}

if (field.type.name == 'multipicklist') {
								$scope.multipicklistFields.push(field.name);
								var defaultValues = [];
								var recordValues = record[ field.label ].split(',');
								if (field.default !== null) {
									defaultValues = field.default.split(' |##| ');
								}
								var selectedValues = [];
								if (recordValues.length > 0 && recordValues[ 0 ] !== '') {
									angular.forEach(recordValues, function (values, i) {
										var o = {};
										o.label = values;
										o.value = values;
										selectedValues.push(o);
									});
								} else if ((recordValues.length > 0 || recordValues[ 0 ] !== '') && defaultValues.length > 0) {
									angular.forEach(defaultValues, function (values, i) {
										var o = {};
										o.label = values;
										o.value = values;
										selectedValues.push(o);
									});
								}
								$scope.data[ field.name ] = selectedValues;
							}

if (field.type.name == 'date') {
								if (record[ field.label ] === '' && !isNaN(field.default)) {
									var date = new Date();
									$scope.data[ field.name ] = $filter('date')(date, "yyyy-MM-dd");
									$scope.minDate = $filter('date')(record[ field.label ], "yyyy-MM-dd");
								} else if (record[ field.label ] === '' && isNaN(field.default)) {
									$scope.data[ field.name ] = $filter('date')(field.default, "yyyy-MM-dd");
									$scope.minDate = $filter('date')(field.default, "yyyy-MM-dd");
								} else {
									$scope.data[ field.name ] = $filter('date')(record[ field.label ], "yyyy-MM-dd");
									$scope.minDate = $filter('date')(record[ field.label ], "yyyy-MM-dd");
								}
							}

if (field.type.name == 'time') {
								var date = new Date();
								$scope.timeField = true;
								$scope.timeLabels.push(field.name);
								if (record[ field.label ] !== '') {
									var selectedTime = record[ field.label ].split(':');
									date.setHours(selectedTime[ 0 ]);
									date.setMinutes(selectedTime[ 1 ]);
									$scope.data[ field.name ] = date;
								} else if (field.default !== '') {
									var defaultTime = field.default.split(':');
									date.setHours(defaultTime[ 0 ]);
									date.setMinutes(defaultTime[ 1 ]);
									$scope.data[ field.name ] = date;
								} else {
									$scope.data[ field.name ] = date;
								}
							}
							if (field.name !== 'ticket_title') {
								editFields.push(field)
							}
						}
						if (field.type.name === "text" && field.editable) {
							editableTextFields.push(field);
							if (record[ field.label ] !== '') {
								$scope.data[ field.name ] = record[ field.label ];
							} else {
								$scope.data[ field.name ] = field.default;
							}
						}
					});

[+] ..
[-] Project.js [edit]
[-] HelpDesk.js [edit]
[-] Quotes.js [edit]
[-] Faq.js [edit]
[-] main.js [edit]
[-] Portal.js [edit]
[-] Documents.js [edit]
[-] Products.js [edit]
[-] home.js [edit]